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About KORG. Please keep your order reference to hand. Contact our Customer Services Team on or e-mail cs inta-audio. We will then send you an RMA number and returns form which needs to be completed and sent back with the returned item s. If the order has been unpacked re-package it to ensure that it is being returned in its original condition.
Please make sure all items relating to the product are returned, including manuals and cables. Returned items must be mailed within 10 days of when the RMA Number has been issued. Items received with a post date 30 days after your requested return will NOT be eligible for refund. Please note: Our returns policy is quite straightforward but there are a number of conditions that we ask our customers to comply with before applying: 1. It is your responsibility to request a return.
Once you do tell us, we will do everything we can to action it.
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