If the security is set too high, you will be blocked from accessing more sites, including Shockwave. Use of firewalls, or home firewall software such as ZoneAlarm can also cause access problems. Contact your network administrator or internet provide for information about your security and firewalls.
Home firewall software should be temporarily disabled before downloading from Shockwave. We recommend the Internet Explorer or Netscape browsers for downloading. If you have trouble with one kind of browser, please try using the other kind. Internet Explorer 6 can also cause problems, unless you have the most current suitable Shockwave Player and Flash Player plug-ins. Please install or upgrade your plug-ins if you are using I.
Please clear your browser's cache, refresh the Web page and try it again. Do not try to run the installer from the mailer or browser — save the installer file to your hard drive Desktop is recommended. Your browser should pop up a dialogue that asks if you wish to run it or save it; choose "Save". If you see a broken film icon, or a broken QuickTime logo icon, you are attempting to run the installer rather than saving it.
Please reconfigure your browser to save files rather than run them, as described above. Or, try using a different browser. Do not click, move, or otherwise disturb the file while it's downloading. Wait until the entire file has been saved completely. Once you get the installer file saved onto your Desktop or other easy location on your hard drive , we recommend you save a copy of it to a CD-ROM or Zip disk, etc.
This way, you can re-install it in case of future loss or damage. Back To Top I downloaded my game's installer file successfully. For these error messages, the most common solutions are: Using a different browser: Don't use AOL or CompuServe, and update plug-ins before using Internet Explorer 6 Turning off all download-accelerator software Downloading the entire file without interruption before running it Back To Top I did not receive an email message with instructions for registering and unlocking my game.
Back To Top When I try to register my game it doesn't unlock. Please review the following list of helpful troubleshooting tips: Be sure you are connected to the Internet before opening the program.
Please check the security zone setting of your Internet browser's preferences. If the security is set too high, you might be blocked from accessing our server. Make sure that the time and date on your computer are set correctly before attempting to launch a game. If you use any ad-blocking or security software, please disable it temporarily. Make sure you are not behind a firewall or other heightened security measure.
The most common cause of this type of error is a firewall, proxy server, or similar product preventing the program from properly contacting the correct servers at Shockwave. If you are unable to temporarily disable your firewall, please try opening ports 80 and If you are using Internet Explorer 5, upgrading to Internet Explorer 8 can often resolve this issue.
Click on the "Scan for updates" link to get the latest updates available for your computer's operating system. HighEncryption Pack and 'Root Certificates Update' should both be selected if they are available on this page. Restart your computer and try again. ZoneAlarm users: Even while disabled, ZoneAlarm can block access to the internet. You will need to make certain that the software is allowed access to the internet. If it is, select it, and click the Delete Application Rule button.
Start the program McAfee Firewall will display an alert that tells you that the software is attempting to access the internet.
If you continue to experience problems, go to your 'Control Panel', double-click on 'Internet Options' and click on the 'Connections' tab. Under the 'Dial-up Settings' section, make sure that you have selected 'Always dial my default connection'. If you use a download accelerator or download manager, such as NetZip, Go!
Zilla or GetRight, please disable it temporarily. Back To Top Which players do I need? Back To Top Which browsers are recommended for best results? Exit unused applications. You can exit an application by choosing Exit from the file menu.
This will give you larger screen size optionFor OS 9. Press Command-Q to quit an application. Back To Top I still have more questions! Still have more questions? Don't worry. You can contact us. If you wish to uninstall a game from your Windows computer, please follow these steps: In your Start menu, go to the program group for your game and select the "Uninstall" option for your game.
Double-click the uninstaller to run it. At this time we support online credit card and PayPal orders only. We do not offer refunds for back-up CDs. Back To Top How are tax charges determined? Back To Top Are there shipping costs? Back To Top When is my credit card charged? However, you can check the operating system on your computer while it is running:. Generally, programs built on and integrated with other software must have the same architecture for example, bit or bit.
In many cases, a compatibility layer allows bit software to run on bit operating systems. For example, most browsers on Windows are bit such as Internet Explorer bit, Firefox, and Chrome , and they run well on bit Windows with Shockwave Player today. Accordingly, Shockwave Player currently runs well on Windows 7 bit using any of these bit browsers.
The bit version of the Safari browser includes a feature called a "compatibility layer" a process that runs bit plug-ins in the bit application so you can install Shockwave Player in a bit Safari Web browser. Legal Notices Online Privacy Policy. Install Shockwave Player on bit Windows systems Search. Shockwave Player User Guide. Select an article: Select an article:. On this page Install Shockwave Player on a bit Windows operating system Determine whether you have a bit operating system Why doesn't Shockwave Player come in a bit version for Windows?
Shockwave Player on bit Mac OS. Applies to: Shockwave Player. Click here for instructions to install the current bit Shockwave Player on a bit operating system Or, learn more about bit operating systems and Shockwave Player: What is a bit operating system or bit application? How do I find out if I have a bit operating system? Advanced embedding details, examples, and help! Topics adobe flash , shockwave flash , flash , adobe , macromedia , windows 95 , windows 98 , windows me , windows , windows xp Language English.
All versions of Shockwave Flash you will ever need! Handy Compatibility List: Flash Player Warning: Stuffy old geezers affiliated with big tech companies that start with the letter "A" advise you not to use this software. They are killjoys. Don't be a killjoy. To correct the issue, a copy of gdiplus. You need to be a member in order to leave a comment. Sign up for a new account in our community. It's easy! Already have an account? Sign in here. MSFN is made available via donations, subscriptions and advertising revenue.
The use of ad-blocking software hurts the site. Please disable ad-blocking software or set an exception for MSFN. Shockwave Player Share More sharing options Followers 1. Prev 1 2 Next Page 1 of 2. Recommended Posts. Posted March 26, Link to comment Share on other sites More sharing options MDGx Posted March 27, Posted March 27, Posted April 4, edited. Posted April 11, edited. Posted April 12, edited.
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